What information do we collect and when?
Our website uses online registration systems, contact forms or questionnaires that visitors can use to buy or request information on products and services. When you register for such on-line services or purchase goods from Zigi Retail Ltd. we will ask you to submit personal information. You are under no obligation to provide this information. However, if you withhold requested information, we may not be able to complete transactions or provide you with certain services.
At Zigi Retail Ltd, we try to keep the information we request from you to a minimum, however to complete transactions we do require you to provide us with:
- Your first and surname.
- Company name if applicable.
- The name of the person/company to whom the item(s) should be shipped.
- The billing address, including postcode.
- The shipping address, if different from above.
- A valid email address to which can be sent the invoice, processing and delivery notifications.
- Telephone/mobile number in case of a query regarding your order.
- Username and password if you choose to register with Zigi Retail Ltd.
How is the information used?
We will use the information collected to:
- Identify visitors.
- Fulfil your order.
- Send you the information you request.
- Help us analyse web traffic and improve the content of our web site.
- To send you information about our company and to get in touch with you when necessary, or when you have requested us to contact you.
If you opt in, we may provide other information, discounts and special offers from Zigi Retail Ltd. that we think may be of interest to you, by email. We keep these to a minimum but if you prefer not to receive them you will have the option to unsubscribe. Alternatively, let us know by e-mailing firstname.lastname@example.org and we’ll be happy to respect your request to be removed from our list.
Please note: you can change your mind about receiving communications from Zigi Retail Ltd at any time. You will be given the choice not to opt in at the points where we request your information, or you can email your request to email@example.com at any time.
Your rights relating to your personal data
You have the right to request:
- Access to your personal data
- An electronic copy of your personal data
- Correction of your personal data if it is incomplete or inaccurate
- Deletion or restriction of your personal data in certain circumstances provided by applicable law.
These rights are not absolute. Where we have obtained your consent for the processing of personal data, you have the right to withdraw your consent at any time.
If you believe that any information we hold about you is incorrect or incomplete, you should write without delay to the Data Controller, highlighting the corrective action to be taken. If any information is found to be incorrect, it will be corrected promptly.
Please email, detailing your request to the Data Controller, Mrs Jeanette Dyson, firstname.lastname@example.org or write to Jeanette Dyson, Zigi Retail Ltd., Unit 3, Honley Business Centre, 13-15 Westgate, Honley, Holmfirth, HD9 6AA.
Sharing your data
We do not share e-mail and postal addresses collected on our site for purposes of permitting other companies to market to you through e-mail, post or telephone.
To process credit or debit card payments, however, you will be directed to a third party site e.g. PayPal or Stripe, who will collect your payment details. This information is not accessed nor stored by Zigi Retail Ltd.
How secure is the information that we collect?
At all times that information remains the property of the individual who submitted it and can be withdrawn on request. We use a variety of technical and organisational security measures, including encryption and authentication tools, to maintain the safety of your personal data.
We undertake to take all reasonable measures to ensure that third parties do not obtain any personal information provided. Any information may be stored on more than one computer. We will disclose information held if requested.
Transmission errors or unauthorised acts: Although we will use all reasonable efforts to safeguard the confidentiality of your personal information, transmissions made by means of the Internet cannot be made absolutely secure. We will not be liable for disclosures of your personal information due to errors in transmission or unauthorised acts of third parties.
Logging user traffic
In order to analyse trends, administer the website, track user’s movement, and gather broad demographic information and other information for aggregate use, we use IP addresses (Internet Protocol). Each computer on the Net has an IP address which is a unique numerical address denoting its official location on the Net. These are not linked to personally identifiable information.
Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of those other websites. We are not responsible for the content of other websites that may have links to our own. When you leave our website we encourage you to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Like most commercial websites, our site may use “cookies” which are small files placed temporarily in your Internet browser. A cookie generated by our site contains no information about you and does not gather information from your computer about you. It contains only your computer’s IP address which, for example, allows us to recognise you and sometimes pre-populate your information, if you return to our site.
For our own business information, and to monitor how people use our site and their interests in our products and services, we may also use online monitoring tools such as Google Analytics and Facebook pixels.
In many cases, your web browser or mobile device platform will provide additional tools to allow you to control when your device collects or shares particular categories of personal data. For example, your mobile device or web browser may offer tools to allow you to manage cookie usage or location sharing. We encourage you to familiarize yourself with and use the tools available on your devices.
Our website and (mobile) applications provide you with Social Plug-ins from various social networks. If you choose to interact with a social network, your activity on our website or via our (mobile) applications will also be made available to social networks such as Facebook and Twitter.
If you have logged in to one of these social network sites during your visit to one of our websites or (mobile) applications, the social network site might add this information to your profile. If you are interacting with one of the Social Plug-ins, this information will be transferred to the social network site. If you do not want this data transfer, please log out of your social network site before entering one of our websites or (mobile) applications.
We cannot influence this data collection and data transfer via the Social Plug-ins. Please read the privacy policies of those social networks for detailed information about the collection and transfer of personal data, what rights you have and how you can achieve satisfactory privacy settings.
In addition, to improve your user and brand experience, your data may be passed to a third party (eg Facebook) for processing in accordance with data protection and privacy regulations.
Privacy commitment changes
If this policy changes, then we will let you know via our homepage, but we assure you that we only use your data as so specified and for our legitimate business reasons.